FAQ
FAQ's
- A personalized offer means that we create a program from our Malaga tours tailored to your unique needs (for example, a tapas tour, wine tour, treasure hunt tour, etc.).
- This can include a route, program structure, or even special extra services integrated into the itinerary, all according to your preferences and interests.
- Our goal is to create an experience on the Malaga tours that will be memorable and satisfying for you and your companions.
- If you desire a personalized offer, we are happy to assist you!
- Simply contact us by phone or email and tell us about the program of your dreams.
- Our colleagues will be delighted to help design a unique and personalized experience that perfectly matches your vision.
- We inform our valued customers that our tours will proceed even in bad weather.
- However, if it is not possible to hold the tour due to weather conditions, we will provide a gift voucher, which can be used on another occasion or given to a friend.
- If this is not suitable, we will discuss further options individually.
Dear Customer,
We are delighted when you share your feedback with us.
Please do so in a respectful manner, as any profanity will be deleted.
If you have any issues or would like to request a refund, please contact us via private message.
Thank you for your understanding and cooperation!
Best regards,
The Lovely Malaga Team
We are pleased to inform you that our tours are always private, as they include your own group guide. It is important to us that you are not grouped with strangers, ensuring comfort and a personalized experience. If the travel involves a vehicle, it will also be exclusively for your own use.
Surprise your Dear Friends, Beloved Family Members, or even Colleagues with an unforgettable experience!
Gift them a delightful tapas tour, an amazing party tour, or an exciting treasure hunt.
Our gift vouchers are valid for one year and can be used on a pre-arranged date to provide the best possible experience for everyone.
- Our guides are dedicated solely to you during the program
- We tailor your tour 100% based on initial inquiries.
- Through our local guides, you can gain insights not only into the landmarks but also into the daily life of local people.
- We stay constantly updated on local news.
- Our guides are international individuals, having lived in various parts of the world.
- We present to you the most renowned and beloved spots in Malaga.
- You’ll get a glimpse into the daily life of Malaga’s city centre and outside areas as well.
- During our gastronomic programs you’ll receive guidance.
- You’ll have the opportunity to explore Malaga’s history, from historical facts to the latest news.
- We are a small team of professional consultants aged between 25 and 65, enriching our discussions with a variety of ideas. Depending on the season or the diverse national festivals taking place in Malaga, we envision and discuss programs tailored to each age group
Your safety and comfort are our top priorities. We design and organize every tour to the highest standards within our capabilities, ensuring that participants can enjoy the experiences in a completely safe and relaxed environment.
Our goal is to provide high-quality experiences that guarantee a high level of customer satisfaction. By working with local service providers whom we have thoroughly checked and found to be suitable, we ensure that each of our experiences is outstanding and unforgettable for our customers.